Home Wine News Wine Articles Shop for Wine and Wine Accessories About GoodGrape.com Links Downloads Contact Goodgrape.com

Good Grape Wine Company

Left side of the header
Wines and Wine Drinking Accessories
Search Advanced SearchView Cart   Checkout   
 Location:  Home > Books > Customer Service > Sales and Service for the Wine Professional  
Categories
Books
Accessories
Food
Magazines
Related Categories
• Customer Service
Industries & Professions
Business & Investing
Subjects
Books
• General
Sales & Selling
Marketing & Sales
Business & Investing
Subjects
• General AAS
Sales & Selling
Marketing & Sales
Business & Investing
Subjects
• General
Business & Investing
Subjects
Books
• General AAS
Business & Investing
Subjects
Books
• Spirits
Drinks & Beverages
Cooking, Food & Wine
Subjects
Books
• Wine & Winemaking
Wine
Drinks & Beverages
Cooking, Food & Wine
Subjects
• General
Cooking, Food & Wine
Subjects
Books
• General AAS
Cooking, Food & Wine
Subjects
Books
• Paperback
Binding (binding)
Refinements
Books
• Printed Books
Format (feature_browse-bin)
Refinements
Books
Subcategories
Paperback
Mass Market
Trade
Sales and Service for the Wine Professional
Sales and Service for the Wine Professional

 enlarge 
Author: Brian K. Julyan
Publisher: Cengage Learning
Category: Book

List Price: $49.99
Buy New: $33.65
You Save: $16.34 (33%)



New (17) Used (4) from $33.65

Avg. Customer Rating: 4.5 out of 5 stars 10 reviews
Sales Rank: 18544

Media: Paperback
Edition: 3
Number Of Items: 1
Pages: 357
Shipping Weight (lbs): 1.7
Dimensions (in): 9.6 x 7.5 x 0.8

ISBN: 1844807894
Dewey Decimal Number: 641.22023
EAN: 9781844807895
ASIN: 1844807894

Publication Date: April 25, 2008
Availability: Usually ships in 1-2 business days
Condition: Brand new book! Delivered direct from our US warehouse by Expedited (4-7 days) or Standard (usually 10-14 days but can be longer). Expedited shipping recommended for speedier delivery. Over 1 million satisfied customers

Customer Reviews:
Showing reviews 6-10 of 10
 « PREV  
1 2

5 out of 5 stars Very good Book   August 25, 2006
 0 out of 1 found this review helpful

Very good book. I use it as a text book for my beverage class and it's fantastic, easy reading and informative.


4 out of 5 stars Sales and Service for the Wine Professional   August 7, 2006
 0 out of 1 found this review helpful

Great book that I will use often! A wealth of information contained in one book (I actually plan a purchasing more; one for each of my managers). It would be helpful to include a brief summary at the end of each chapter though.


5 out of 5 stars How it ranks...   August 8, 2005
This is a "must have" for those studying for the Court of Master Sommeliers. No other book is as precisely written for intricate studies as a professional in the wine industry.


5 out of 5 stars Future Master Sommeliers UNITE!   September 14, 2001
 13 out of 15 found this review helpful

This is the absolute best book with which to study for the tests given by the Guild of Master Sommeliers.


5 out of 5 stars Hospitality Operators & Educators; Sommeliers READ THIS   January 9, 2000
 43 out of 45 found this review helpful

Master Sommelier and Hospitality Professor Brian Julyan's long-awaited revision of SALES AND SERVICE FOR THE WINE PROFESSIONAL is finally available. Wine is covered in a succint, no-nonsense, easy-to-grasp, and immediately-useable manner. The same holds true for sections on beers, spirits, mineral waters, specialty coffees, traditional European cigar, cigarette, and cocktail service, and even telephone manner. Mr. Julyan's British background does become obvious with the section on how to greet royalty. While certainly amusing, this may not come in as handy for Americans. However, the rest of this guide book is so helpful to everyday operations that copies are sure to become dog-eared, well-worn, and kept at arms' reach by servers and supervisors alike instead of gathering dust on an executive's shelf.

Educators and Sommeliers: this book is one-stop-shopping for all of those interested in the sales and service of wine, and is on the required reading list for the Master Sommelier program (now we can stop circulating that eight-year-old photocopied version from Hawaii!)