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The Emperor’s New Clothes

I’m incredulous.  Seriously, I don’t even know what to say.  I wrote a post in March—a scathing post—about a fawning portrait of Olive Garden and their wine program in the March issue of Wine Business Magazine.

I didn’t have a problem with the story being about Olive Garden selling wine in a wine business magazine.  My problem was what I believe to be a somewhat disingenuous public relations and the fact that most of the wine that Olive Garden sells is mass market with a capital M. 

There is a lot of profit in wine and I think that Olive Garden pushes, no, pimps their cheap wine for the sake of profit.  These are grounded, but baseless allegations on my part, and certainly I’m as capitalistic as the next American, but what really galls me is the public relations to make it seem like they are doing some good for America by popularizing wine.

Well, sign up the Olive Garden p.r. person up for an annual bonus because Business Week magazine snuck into the pages of my Wine Enthusiast magazine. Unbelievably, the Olive Garden management team is the winner of the Wine Enthusiast “Person(s) of the Year” award.

Thankfully this is a blog, because verbally I’m speechless.

Let me repeat it.  Wine Enthusiast magazine, a magazine for consumers, features the management team of Olive Garden restaurant, a large chain, as their Person(s) of the Year. 

It defies any type of rationale and why the hell is it in my Wine Enthusiast magazine?  I don’t drink mass market supermarket wine, I don’t eat at Olive Garden and I have to believe that the vast majority of Wine Enthusiast readers don’t either.

Wine Enthusiast says:

“(Olive Garden) … have long been the leaders in bring wine culture to the masses.”

Culture?  To the masses?  Isn’t that an oxymoron of the first order.  Seriously, did this award come with a Wine Enthusiast sales guy attached and an Olive Garden ad contract for ’07? Disgustingly, these is a page out of a 300 level public relations text book—take a weakness and turn it into a strength. 

I checked the Olive Garden wine list to make sure I wasn’t somehow missing something. Nope. White Zinfandel, Riunite Lambrusco, Cavit, Turning Leaf, Clos Dubois … all of it can be found at your supermarket.

Methinks that subscription notice to Wine Enthusiast magazine sitting on the office desk is going to go unfilled with a check.  I have a big tolerance for sales and marketing shtick, hell I’m in sales and marketing myself, but I refuse to be sucked in by a magazine pushing a fast food restaurant on me pimping mass market wines under the guise that it might appeal to me as a wine lover. 

Am I off base here?

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Posted in, Wine: A Business Doing Pleasure. Permalink | Comments (3) | Print | Email This


Comments

On 12/08, St. Vini wrote:

Yes, I think you’re off base here.  Way off base.  Olive Garden has 8 billion locations across the country.  How can they serve Flowers Pinot Noir (64 cases made) and stretch that to every location?  To get a “National Account” like OG, a wine has to be of sufficient production levels (like in supermarkets), otherwise you won’t get the placement. 

You could have made the case that there are better ‘supermarket wines’ to choose from than Clos Dubois [sic] but you didn’t so I won’t debate that.

Besides, I don’t get the vitriol.  They’re getting people to drink wine(!!!), even if its wine you turn your nose up at, why piss on their parade?  Better Lambrusco than Coor’s light, no?  Besides, every wine consumer has to start somewhere and just because you don’t share their tastes doesn’t make you a better wine drinker or a better person, though that seems to be the thinking in the elitist wine world.  You might get something out of this:  http://zinquisition.blogspot.com/2006/09/elitism-scarcity.html

“Olive Garden pushes, no, pimps their cheap wine for the sake of profit” They should give it away for free?  Is selling high-end Burgundy for (usually much more) profit somehow more noble?  Good Lord.....

Last, let’s not confuse Wine Enthusiast wtih more than it is.  WE just released their top 100 for 2006.....#1 is a DeLoach Pinot Noir and #2 is a Chateau St. Jean Chardonnay.  Solid wines, I’m sure, but best in the world?!!?

V

On 12/08, Jeff Lefevere wrote:

Vini,

I feel where you are coming from, but Costco manages to have unique selection market by market and, frankly, store by store, so I know Olive Garden can do it.  And, it might pull more people in--people like me who aren’t “chain” people.

My biggest beef is I think it’s morally repugnant that the management team of a restaurant chain would be “Persons of the Year” in a consumer wine magazine geared towards people who are wine lovers.  Frankly, I don’t think Wine Enthusiast would have thought of this without A LOT of PR help.

Net-net, I don’t go to a Thai joint to eat chinese and I don’t go to a mexican joint to eat a burger.  I’d prefer it if their editorial stayed away from what do-gooders Olive Garden are for their humanitarian efforts in bringing wine to the masses.

I stand by my opinion, but respect yours nonetheless.  And, I’m familiar with your blog post cited because I’ve posted and tracked back on it. 

Jeff

On 12/09, Tish wrote:

I’m glad a colleague brought your post to my atention. Haven’t seen your blog before but will start frequenting.

I think you’re mostly on target with your condemnation of Wine Enth here, but not Olive Garden. The logistics of offering anything but mass-market brands would be prohibitive. Also of note, OG is very agressive in providing free samples, which is something I wish all restaurants would do.

As for Wine Enthusiast (where I was editor from 1988-98), this move just reconfirms the reality they they are now strictly a trade magazine masquerading as a consumer mag. THis “award” was a no-brainer for them; it allows W.E. to appear as a champion of expanding wine consumption while also subtly rewarding the large (potential or current advertiser) brands the Olive Garden pours.

The entire range of Wine Enthusiast awards is laughable—peppered with enough non-advertisers just to make people not see at a glance how ethically bankrupt it is. It shouldn’t surprise anyone that one W.E. “winery of the year” is also sold in multiple SKUs on the Enthusiast’s online retail site, wineexpress.com.

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